Improve Service Quality Indicators
Want to increase the number of faults repaired in a single intervention?
Want to improve service quality indicators?
Want to know how to reduce repair times?
Tecmic provides a complete range of mobile solutions for improving the operation of your fleet
Knowledge of the operational status of every team allows you to distribute service orders in the most efficient fashion to the closest and best equipped teams, reducing unnecessary travels to site.
The result is improved productivity, fuel savings and more efficient interventions.
- Improved efficiency and quality of service to customers;
- Improved team productivity;
- Sending and receiving of essential information to/from teams in the field;
- Shortened communication times;
- Integration of systems, with sending of relevant information to respective departments;
- Avoidance of journeys solely for the purpose of communicating new service orders;
- Improved quality and ‘freshness’ of information received directly from the field;
- Optimise resource allocation;
- Reduce travel times;
- Maximise team working potential;
- Guarantee maximum efficiency and speed of communication with teams in the field;
- Reduce costs of printing out Service Orders.