{"id":11846,"date":"2020-03-25T15:44:10","date_gmt":"2020-03-25T15:44:41","guid":{"rendered":"https:\/\/stg.tecmic.com\/solucoes-tecmic\/mobilidade-gestao-de-ativos-e-de-equipas\/planeamento-e-despacho-de-servicos\/"},"modified":"2023-11-28T16:07:42","modified_gmt":"2023-11-28T16:07:42","slug":"planeamento-e-despacho-de-servicos","status":"publish","type":"page","link":"https:\/\/www.tecmic.com\/en\/tecmic-solutions\/mobility-asset-and-team-management\/planeamento-e-despacho-de-servicos\/","title":{"rendered":"Service Planning and Dispatch"},"content":{"rendered":"<p>[vc_row overflow=&#8221;default&#8221; el_class=&#8221;heading-top&#8221;][vc_column width=&#8221;1\/12&#8243;][\/vc_column][vc_column width=&#8221;10\/12&#8243; overflow=&#8221;default&#8221; el_class=&#8221;products-text-01&#8243;][vc_custom_heading text=&#8221;Service planning based on time constraints and team skills&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_column_text]Improve the planning and monitoring of the execution of services in real time and, if necessary, carry out the planning of services pending to execute and assign them to another team in an agile and effective way.[\/vc_column_text][vc_separator][\/vc_column][vc_column width=&#8221;1\/12&#8243;][\/vc_column][\/vc_row][vc_row overflow=&#8221;default&#8221; css=&#8221;.vc_custom_1582214341212{padding-bottom: 60px !important;}&#8221; el_class=&#8221;products-text-01&#8243;][vc_column width=&#8221;1\/12&#8243;][\/vc_column][vc_column width=&#8221;5\/12&#8243; overflow=&#8221;default&#8221;][vc_custom_heading text=&#8221;Some features&#8221; font_container=&#8221;tag:h3|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_column_text el_class=&#8221;products-text-03&#8243;]<\/p>\n<ul>\n<li>Visualization of services and routes to perform.<\/li>\n<li>Analysis of the team&#8217;s occupancy rate.<\/li>\n<li>Automatic detection of teams in better conditions to perform the services due to the creation of different rules.<\/li>\n<li>Future and real-time planning.<\/li>\n<li>Automatic assignment of daily services to different vehicles and teams.<\/li>\n<li>Follow-up and monitoring of planned services<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;5\/12&#8243; overflow=&#8221;default&#8221; el_class=&#8221;products-text-02&#8243;][vc_custom_heading text=&#8221;Benefits&#8221; font_container=&#8221;tag:h3|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_column_text el_class=&#8221;products-text-03&#8243;]<\/p>\n<ul>\n<li>Total control of compliance with planned services<\/li>\n<li>Greater customer satisfaction<\/li>\n<li>Reduction of time lost in relocating teams<\/li>\n<li>Higher profitability for teams<\/li>\n<li>Analysis of costs and materials consumed by the team<\/li>\n<li>Real-time incident management<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/12&#8243;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; gap=&#8221;30&#8243; overflow=&#8221;default&#8221; css=&#8221;.vc_custom_1600783592317{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;products-block-02&#8243;][vc_column width=&#8221;1\/12&#8243; overflow=&#8221;default&#8221; css=&#8221;.vc_custom_1599750852694{padding-top: 30px !important;}&#8221;][\/vc_column][vc_column width=&#8221;5\/12&#8243; overflow=&#8221;default&#8221; el_class=&#8221;products-text-02&#8243;][vc_single_image image=&#8221;13611&#8243; img_size=&#8221;large&#8221;][\/vc_column][vc_column width=&#8221;5\/12&#8243; overflow=&#8221;default&#8221; el_class=&#8221;products-text-02&#8243;][vc_custom_heading text=&#8221;Greater efficiency in the control and execution of planned services&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_column_text el_class=&#8221;products-text-03&#8243;]The Tecmic\u00b4 s Service Planning and Dispatch module is a software fully integrated in our fleet management system that allows you to view all service requests made by your customers and to plan their execution with key information about your available resources to accomplish them, such as vehicles and teams.<\/p>\n<p>The commercial management system, the ERP, incident management system, or other systems of your company can register the services and export them though system integration to the services Planning Module.<\/p>\n<p>This module is an extremely effective tool to create and control the execution of the planned services. It allows you to identify delayed services, those executed and pending ones, as well as to carry out the planning in real time, if necessary.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/12&#8243;][\/vc_column][\/vc_row][vc_row overflow=&#8221;default&#8221; css=&#8221;.vc_custom_1598024532304{padding-top: 60px !important;padding-bottom: 60px !important;}&#8221; el_class=&#8221;products-text-01&#8243;][vc_column][vc_custom_heading text=&#8221;BETTER MANAGEMENT, BETTER RESULTS&#8221; use_theme_fonts=&#8221;yes&#8221;][\/vc_column][\/vc_row][vc_row overflow=&#8221;default&#8221; css=&#8221;.vc_custom_1598023462612{padding-bottom: 60px !important;}&#8221; el_class=&#8221;products-text-01&#8243;][vc_column width=&#8221;1\/4&#8243;][vc_column_text el_class=&#8221;products-text-03&#8243;]<\/p>\n<h4><strong>Better business planning<\/strong><\/h4>\n<p>It allows the assignment of services to teams according to their skills and availability, optimizing execution capacity.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243; overflow=&#8221;default&#8221;][vc_column_text el_class=&#8221;products-text-03&#8243;]<\/p>\n<h4><strong>Better control of teams<\/strong><\/h4>\n<p>Follow the execution of the services and check the deviations and delays. This information allows you to act in time to correct the situation.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243; overflow=&#8221;default&#8221;][vc_column_text el_class=&#8221;products-text-03&#8243;]<\/p>\n<h4><strong>Better customer service<br \/>\n<\/strong><\/h4>\n<p>Greater ability to inform customers with data on the vehicle&#8217;s current location and estimated time of arrival at the next service location.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243; overflow=&#8221;default&#8221;][vc_column_text el_class=&#8221;products-text-03&#8243;]<\/p>\n<h4><strong>Reduced paper usage<\/strong><\/h4>\n<p>The planned services are sent directly to the teams&#8217; equipment (PDAs, tablets or driver consoles), with all information about the services to be performed, such as customer data, location of the service and description of the operations to be carried out.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; disable_element=&#8221;yes&#8221; overflow=&#8221;default&#8221; el_class=&#8221;block-image-highlight&#8221;][vc_column width=&#8221;1\/3&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243; overflow=&#8221;default&#8221; css=&#8221;.vc_custom_1602259945114{margin-top: -130px !important;}&#8221;][vc_single_image image=&#8221;9713&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;bottom&#8221; overflow=&#8221;default&#8221; el_class=&#8221;block-modules&#8221;][vc_column overflow=&#8221;default&#8221; el_class=&#8221;products-modules-line&#8221;]\r\n<div class=\"sh-heading  \" id=\"heading-NTlSWCuBLO\">\r\n\t<div class=\"sh-element-margin\">\r\n\r\n\t\t\r\n\t\t\t<h2 class=\"sh-heading-content size-default text-center\">\r\n\t\t\t\tOTHER MODULES\t\t\t<\/h2>\r\n\r\n\t\t\r\n\t<\/div>\r\n<\/div>\r\n            <style type=\"text\/css\">\r\n                #heading-NTlSWCuBLO .sh-element-margin {margin: 0px 0px 50px 0px;}#heading-NTlSWCuBLO .sh-heading-content {font-weight: 700!important;color: #ffffff;}#heading-NTlSWCuBLO .sh-heading-content,#heading-NTlSWCuBLO .sh-heading-additional-text {}            <\/style>\r\n        [vc_basic_grid post_type=&#8221;page&#8221; max_items=&#8221;30&#8243; element_width=&#8221;3&#8243; gap=&#8221;15&#8243; orderby=&#8221;title&#8221; order=&#8221;ASC&#8221; item=&#8221;11093&#8243; grid_id=&#8221;vc_gid:1701187626895-57c981a3-b3d1-10&#8243; taxonomies=&#8221;30&#8243;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; overflow=&#8221;default&#8221; text=&#8221;CONTACTE-NOS&#8221; url=&#8221;\/contacte-nos\/&#8221; target=&#8221;_self&#8221; alignment=&#8221;center&#8221; alignment_mobile=&#8221;center&#8221; image=&#8221;&#8221; icon=&#8221;&#8221; icon_alignment=&#8221;left&#8221; style=&#8221;5&#8243; size=&#8221;xlarge sh-button-xlarge-small&#8221; font_size=&#8221;24&#8243; radius=&#8221;25&#8243; border_size=&#8221;3&#8243; full=&#8221;&#8221; tale=&#8221;none&#8221; height=&#8221;&#8221; leftright_padding=&#8221;&#8221; margin=&#8221;0px 0px 0px 0px&#8221; text_color=&#8221;#ffffff&#8221; text_hover_color=&#8221;&#8221; background_color=&#8221;#dd3333&#8243; background_hover_color=&#8221;#093672&#8243; border_color=&#8221;#ffffff&#8221; border_hover_color=&#8221;&#8221; animation=&#8221;none&#8221; animation_speed=&#8221;2&#8243; animation_delay=&#8221;0&#8243; el_class=&#8221;block-know-more&#8221;][vc_column width=&#8221;1\/4&#8243;][\/vc_column][vc_column width=&#8221;1\/2&#8243;]\r\n<div id=\"button-7JOITXfPSl\" class=\"sh-button-container  sh-button-style-5\">\r\n\t<div class=\"sh-element-margin\">\r\n\t\t<a href=\"\/contacte-nos\/\" target=\"_self\" class=\"sh-button sh-button-xlarge sh-button-xlarge-small \">\r\n\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"sh-button-text\">\r\n\t\t\t\t\tLEARN MORE! CONTACT US\t\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\r\n\t\t<\/a>\r\n\t\t\t<\/div>\r\n<\/div>\r\n            <style type=\"text\/css\">\r\n                #button-7JOITXfPSl .sh-button {color: #ffffff;border: 3px solid #ffffff;box-shadow: 0px 2px 2px rgba(0,0,0,0.15);}#button-7JOITXfPSl {text-align: center;}#button-7JOITXfPSl .sh-element-margin {margin: 0px 0px 0px 0px;}#button-7JOITXfPSl:not(.sh-button-style-2) .sh-button:hover {}#button-7JOITXfPSl.sh-button-style-2 .sh-button:after {}#button-7JOITXfPSl.sh-button-style-2 .sh-button:hover {}@media (max-width: 800px) {#button-7JOITXfPSl {text-align: center;}}            <\/style>\r\n        [\/vc_column][vc_column width=&#8221;1\/4&#8243;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Porque nem sempre tudo corre como planeado, monitorize a execu\u00e7\u00e3o dos servi\u00e7os em tempo real e volte a planear os que ficarem pendentes.<\/p>\n","protected":false},"author":4,"featured_media":13595,"parent":11820,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[55],"tags":[],"class_list":["post-11846","page","type-page","status-publish","has-post-thumbnail","hentry","category-mobility-team-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - 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