{"id":12131,"date":"2020-02-12T15:17:40","date_gmt":"2020-02-12T15:17:40","guid":{"rendered":"https:\/\/stg.tecmic.com\/responder-reclamacoes-cidadaos\/"},"modified":"2020-12-22T11:21:33","modified_gmt":"2020-12-22T11:21:33","slug":"responder-reclamacoes-cidadaos","status":"publish","type":"post","link":"https:\/\/www.tecmic.com\/en\/responder-reclamacoes-cidadaos\/","title":{"rendered":"How can you react to complaints from the public?"},"content":{"rendered":"<p>One of the major responsibilities of a municipal manager is guaranteeing adequate responses to complaints from citizens.<\/p>\n<p>Here are some examples of incidents resolved by the use of our solutions:<\/p>\n<blockquote><p><em>The refuse collection truck caused a dent in my car, which was parked in Barata Salgueiro St last Monday after midnight.<\/em><\/p><\/blockquote>\n<p><strong>The system allows you to check which vehicle was on duty, with dates and times, allowing the complainant\u2019s information to be verified and an appropriate response to be provided.<\/strong><\/p>\n<blockquote><p><em>The recycling point bins at a certain location were not emptied over the weekend and are now full<\/em><\/p><\/blockquote>\n<p><strong>The process manager can immediately check on whether there was in fact a failure to empty the respective bins, or whether an unexpectedly large amount of waste was later deposited.<\/strong><\/p>\n<p><strong>Want to know more?<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>One of the major responsibilities of a municipal manager is guaranteeing adequate responses to complaints from citizens. Here are some examples of incidents resolved by&#8230;<\/p>\n","protected":false},"author":4,"featured_media":12132,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[61],"tags":[],"class_list":["post-12131","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-urban-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>How can you react to complaints from the public? - Tecmic<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.tecmic.com\/en\/responder-reclamacoes-cidadaos\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"How can you react to complaints from the public? - Tecmic\" \/>\r\n<meta property=\"og:description\" content=\"One of the major responsibilities of a municipal manager is guaranteeing adequate responses to complaints from citizens. 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