Article published in Diário Económico
Luís Simões developed a system which integrates GPS technology, GSM, digital maps of Europe and fleet management software for improving customer service quality.
The company started with a horse-drawn carriage, and today turns over more than 100 million euro per year. Thinking forward to continued success, Grupo Luís Simões is committed to “going further to the limits of the future.” The concern of providing the best customer service and the need to improve fleet competitiveness (600 vehicles) led to the need to invest in an integrated IT system, composed of IT, telecoms and automatic vehicle location. The system uses GPS, GSM, digital maps of Europe and fleet management software.
The system informs, in real time, the status and location of vehicles and load, provides route monitoring and allows bi-directional communication to be established between a vehicle and control centre.