How can you react to complaints from the public?
One of the major responsibilities of a municipal manager is guaranteeing adequate responses to complaints from citizens.
Here are some examples of incidents resolved by the use of our solutions:
The refuse collection truck caused a dent in my car, which was parked in Barata Salgueiro St last Monday after midnight.
The system allows you to check which vehicle was on duty, with dates and times, allowing the complainant’s information to be verified and an appropriate response to be provided.
The recycling point bins at a certain location were not emptied over the weekend and are now full
The process manager can immediately check on whether there was in fact a failure to empty the respective bins, or whether an unexpectedly large amount of waste was later deposited.
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